FAQ

Q: How do you ensure the authenticity of your Disney pins?

A: Every pin in our collection goes through our magical authentication process! As fellow Disney pin collectors ourselves, we personally inspect each pin to ensure it meets Disney’s quality standards. We’ve been collecting since 2011 and use our expertise to guarantee you’re getting the real deal! ✨

Q: What happens if I receive an inauthentic pin?

A: No worries – we’ve got your back! If you ever have concerns about authenticity, reach out to us right away. We offer a 100% satisfaction guarantee and will make it right faster than Cinderella’s Fairy Godmother! 🪄

Q: What can I expect in my grab bag?

A: Each grab bag is carefully curated with a sprinkle of Disney magic! You’ll receive a mix of Disney pins within your chosen price range ($50-$1000). While specific contents are a surprise (that’s part of the fun!), we guarantee the total value will exceed your purchase price. 🎁

Q: Can I request specific pin themes in my grab bag?

A: While we can’t guarantee specific pins, feel free to note your favorite Disney characters or themes in your order comments. We’ll do our best to sprinkle in some extra magic that matches your preferences! 💫

Q: What payment methods do you accept?

A: We accept all major credit cards using PayPal, Venmo, and Afterpay to make your shopping experience as smooth as Space Mountain! 💳

Q: How long does shipping take?

A: We ship faster than Hermes himself! Orders typically process within 1 business day, and we’ll provide tracking information through email if paying with PayPal or in your account here if paying with Afterpay.

Q: Where can I shop your products?

A: Find our treasures across multiple platforms: Whatnot, Instagram & eBay!

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